We use cookies to ensure you get the best experience on our website.

GOT IT
Get started

Terms and Conditions

Last updated: June 11, 2025

1. Acceptance of Terms

By accessing or using Kilova (“the Service”), you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy. These Terms constitute a legally binding agreement between you and Kilova (“we,” “us,” or “our”). We may update these Terms from time to time. When we make material changes, we will notify you by email or through our service at least 30 days before the changes take effect. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

2. Description of Service

Kilova is a web-based application that provides cycle syncing and productivity tools, including:

  • Menstrual cycle tracking and prediction
  • Task and event management synchronized with your cycle
  • Calendar integration and productivity features
  • Google Calendar integration (optional)
  • Cycle-based recommendations The Service is available through a freemium model with limited free features and premium subscription options.

3. IMPORTANT HEALTH DISCLAIMERS

3.1 Not Medical Advice

** KILOVA IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE.** The information, predictions, and recommendations provided by Kilova are for informational and productivity purposes only and should not be considered medical advice, diagnosis, or treatment recommendations.

3.2 Consult Healthcare Professionals

Always consult with qualified healthcare professionals regarding any medical concerns, reproductive health questions, or before making decisions based on cycle tracking data. Never disregard professional medical advice or delay seeking medical treatment because of information provided by Kilova.

3.3 Not for Contraception

** KILOVA SHOULD NOT BE USED AS A CONTRACEPTIVE METHOD.** The cycle predictions are estimates and may not be accurate. Do not rely on Kilova for birth control or family planning decisions.

3.4 Individual Variations

Menstrual cycles vary significantly between individuals and can be affected by numerous factors including stress, illness, medication, and lifestyle changes. Kilova’s predictions are based on general patterns and may not reflect your individual circumstances.

4. User Accounts and Registration

4.1 Account Creation

To use most features of Kilova, you must create an account by providing accurate and complete information. You may register using your email address or through Google authentication.

4.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring your account information remains accurate and up-to-date

4.3 Age Requirements

You must be at least 13 years old to use Kilova. If you are between 13 and 16 years old, you must have parental or guardian consent to use our service. We may request verification of such consent.

4.4 One Account Per Person

Each user may maintain only one account. Sharing accounts or creating multiple accounts is prohibited.

5. Subscription Terms and Billing

5.1 Free and Premium Features

Kilova offers both free and premium features. While you can create an account for free, most functionality requires a premium subscription to access.

5.2 Subscription Plans

Premium subscriptions are available at the following rates:

  • ** Monthly Plan:** $4.99 per month
  • ** Annual Plan:** $49.00 per year

5.3 Billing and Payment

  • Subscriptions are billed in advance on a recurring basis
  • Payment processing is handled securely through Stripe
  • You authorize us to charge your chosen payment method automatically
  • All fees are non-refundable except at our sole discretion
  • You are responsible for maintaining valid payment information

5.4 Price Changes

We may change subscription prices at any time. For existing subscribers, we will provide at least 30 days’ advance notice of any price increases. Price changes will take effect at your next billing cycle after the notice period.

5.5 Cancellation

You may cancel your subscription at any time through your account settings. Cancellations take effect immediately, and you will retain access to premium features until the end of your current billing period. No partial refunds are provided for unused portions of subscription periods.

5.6 Failed Payments

If payment fails, we may suspend your access to premium features. We will attempt to collect payment and notify you of payment failures. Accounts with failed payments may be terminated after reasonable notice.

6. Refund Policy

All subscription fees are generally non-refundable. However, we may, at our sole discretion, provide refunds in exceptional circumstances such as:

  • Technical issues preventing service use
  • Billing errors or duplicate charges
  • Other circumstances we deem appropriate To request a refund, contact us with details of your situation. Refund decisions are made case-by-case and are final.

7. Acceptable Use and Prohibited Activities

7.1 Permitted Use

You may use Kilova only for lawful purposes and in accordance with these Terms.

7.2 Prohibited Activities

You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Share your account credentials with others
  • Create multiple accounts or use automated systems to access the service
  • Attempt to gain unauthorized access to our systems or other users’ accounts
  • Upload or transmit viruses, malware, or other malicious code
  • Interfere with or disrupt the service or servers
  • Use the service to send spam or unsolicited communications
  • Reverse engineer, modify, or create derivative works of our service
  • Remove or alter any proprietary notices or labels
  • Use the service in any way that could harm minors
  • Violate any applicable laws or regulations

8. User Content and Data

8.1 Your Content

You retain ownership of all personal information, cycle data, tasks, events, and other content you provide to Kilova (“Your Content”). By using our service, you grant us a limited license to use Your Content solely to provide and improve our service.

8.2 Content Responsibility

You are solely responsible for Your Content and must ensure it does not violate these Terms or applicable laws. We are not responsible for backing up Your Content - you should maintain your own backups.

8.3 Privacy and Data Protection

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which forms part of these Terms.

9. Third-Party Integrations

9.1 Google Services

Kilova may integrate with Google services including Google Calendar and Google authentication. Your use of Google services is subject to Google’s terms of service and privacy policy.

9.2 Third-Party Limitations

We are not responsible for the availability, functionality, or policies of third-party services. If third-party integrations become unavailable or stop functioning, we will make reasonable efforts to provide alternative solutions but cannot guarantee uninterrupted integration.

10. Intellectual Property

10.1 Our Rights

Kilova and all related content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use Kilova for your personal use in accordance with these Terms.

10.3 Restrictions

You may not copy, modify, distribute, sell, or lease any part of our service or reverse engineer our software.

11. Service Availability and Modifications

11.1 Service Availability

We strive to provide reliable service but do not guarantee 100% uptime. The service may be temporarily unavailable due to maintenance, updates, or technical issues. We will provide reasonable notice when possible for planned maintenance.

11.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of the service.

12. Disclaimers and Limitation of Liability

12.1 Service “As Is”

Kilova is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12.2 Limitation of Liability

To the fullest extent permitted by law, Kilova shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your use of the service.

12.3 Maximum Liability

Our total liability to you for all claims arising from your use of Kilova shall not exceed the amount you paid us in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless Kilova and its officers, directors, employees, and agents from any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising from your use of the service or violation of these Terms.

14. Termination

14.1 Termination by You

You may terminate your account at any time by using the account deletion feature in your profile settings or by contacting us.

14.2 Termination by Us

We may suspend or terminate your account and access to the service at any time for violations of these Terms, illegal activity, or other reasons we deem appropriate. We will provide reasonable notice when possible.

14.3 Effect of Termination

Upon termination, your right to use the service will cease immediately. We will delete your personal data in accordance with our Privacy Policy, except where retention is required by law.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Spain. Any disputes arising from these Terms or your use of Kilova will be subject to the exclusive jurisdiction of the courts of Málaga, Spain.

16. Dispute Resolution

16.1 Informal Resolution

Before filing any formal legal action, you agree to first contact us to attempt to resolve any dispute informally.

Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Málaga, Spain, and you consent to the jurisdiction of such courts.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kilova regarding the use of our service.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17.3 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

17.4 No Waiver

Our failure to enforce any provision of these Terms will not constitute a waiver of that provision or any other provision.

18. Contact Information

If you have any questions about these Terms and Conditions, please contact us: